CANCELLATION AND REFUND POLICY(JENIEKART)
We guarantee that we always sell 100% authentic and fresh tea packed in vacuum-sealed packs to preserve the aroma. We will offer a full refund or return if you are unsatisfied with your purchase. We will also refund you if you have any food allergies or sensitivities and cannot drink our tea.
Jeniekart is a company that sells different types of tea products. We have a customer satisfaction guarantee, which means that if you are unsatisfied with your purchase, you can return it for a full refund.
- Customer satisfaction is the key to any successful business, and Jeniekart knows this well. Therefore, they guarantee your purchase with their customer satisfaction guarantee policy, which means that if you are not satisfied with the product you bought from them, we will give you a full refund.
- If there is anything wrong with the product or it doesn’t match what was advertised on the site, we will issue a refund or send out an identical item replacement at no cost to you.
- We know how important it is to ensure that customers are happy and feel like we got what they paid for; therefore, we offer this customer satisfaction guarantee policy to all their clients who buy products from our site.
Customers can cancel any order and refund their payment at any time. If you want to cancel your order, please get in touch with us at:
REFUND & CANCELLATION POLICY OF JENIEKART
This legal statement needs to be included in your Terms and Conditions. It will protect you from the consequences of customers who change their minds about a purchase or regret it.
Including this statement in your Terms and Conditions is also essential because it can help you avoid customer disputes, which can be time-consuming for you and your Company.
If you are not satisfied with the product, please get in touch with us first time. We’ll make every effort to address your issue. If you want to cancel an order, please get in touch with us first. We will refund your payment any time if it is still in production and has yet to be shipped out.
However, if you have received the product and want to return it for a refund, please contact us within seven days of receiving it. The product must be returned in its original condition for a full refund or exchange.
We value your satisfaction with your purchase. If you are unhappy with the product you receive, we will gladly refund your payment. You may cancel any order within 14 days of the date of purchase, and we will refund your money.
Please contact us at firstname.lastname@example.org if you have any inquiries concerning our cancellation policy.
Our Company is committed to providing quality products and services to its customers. If you are not satisfied with our product or service for any reason, we will gladly offer a full refund of your purchase price. We may cancel any order at anytime, and your payment will be refunded. If you are unhappy with the product, we will gladly offer a refund. We will refund you within a week of the cancellation, which can take up to 30 days. If you change your mind about an order, please get in touch with us within 15 minutes, or we may not be able to help. Again, we will refund your payment if you are unhappy with the product or service.
If unsatisfied with your purchase, you can request a replacement within five days of delivery. We do not accept any substitutes after five days of delivery. A replacement must be initiated within a maximum of 5 days from delivery and will only be accepted if the delivered item is defective.
If you have any questions about this policy, please contact us at email@example.com.
A replacement request must be initiated within a maximum of 5 days from delivery and will only be accepted in case the product is damaged or has any other physical defect.
If you want to return your product, please contact us first and then return it within 14 days from the delivery date.
There are many reasons why we do not accept returns on any product. One of the main reasons is that some products, like food and beverages, will lose their freshness if they are returned.
- Returns are a hassle, and we want you to have the best possible experience with our products.
- Returns are time-consuming and often involve additional shipping costs.
- We want to ensure that you love your purchase, and we can’t take any chances.
The cancellation request is generated after 12 hours of placing the order or before your order has been shipped. Therefore, if you want to cancel your order, please ensure that you are still waiting to receive a shipment notification. On the other hand, if you have already received the shipment notification, please wait for 12 hours before we send you a message about the shipment.
– You have not received the product;
– You have received the product, but it is not what you ordered;
– You have received a damaged/defective product.
We will not accept or process any requests for a replacement or cancellation of delivery after five days from the date of delivery are as follows:
- If the order is delivered, the customer still needs to pay for it.
- If the order is cancelled after delivery or the customer refuses to accept it.
- If the order is cancelled after delivery due to a change in the customer’s personal circumstances.
- The product has yet to satisfy the buyer.
- The product is out of stock.
- The customer should submit the request for replacement or cancellation within five days of delivery; the customer will not be accepted if the request is made after that time.